FAQs

Where do you ship from?

We ship directly from our manufacturing warehouse in Shenzhen. We are currently working on opening a new warehouse in the United States for faster shipping times.

 

How long does it take for an order to arrive?

Once shipped, your order will arrive within 8 to 28 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 31 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.

 

Do you ship internationally?

Yes we ship worldwide.

 

Can I blend ice in my Bingo Juicer Cup?

Yes, but not large pieces of ice that can not fit into the top opening.

 

How do I store my Bingo Juicer Cup?

Your Bingo Juicer Cup can be stored in a cupboard, as you would any other cup or protein shaker. We recommend keeping the lid loose rather than tightly closed, to allow any excess water to evaporate.

 

How do I track my package?

You can check on the status of your order at any time by going to the following link: Order Status. You can also reach out to our customer support desk at 

support@officalbingo.com to ask questions anytime.

 

How many ounces does the Bingo Juicer Cup Hold?

The Bingo Juicer Cup is designed to hold about 12 fluid ounces.

 

Is the Bingo Juicer Cup made out of glass?

No, it is made of a BPA free high grade plastic that is very durable.

  

Refund & Replacement Policies

If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours. Bingo do not accept Returns or Exchanges, once an item has been received it cannot be returned. We can only offer you replacements at no additional cost if it falls under below criteria: Items are faulty – damaged/broken or soiled upon arrival. Parcels that are lost in transit. We do not accept returns or refunds if customer changes their mind after receiving their order(s).Note: Bingo will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.

 

Cancellations

You may request a cancellation within 24 hours of purchase. Otherwise, you will receive e a partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.

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